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Suncorp Pitt Street Mall | Sydney

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Cathay Pacific | Singapore

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Westpac | Perth

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Toll City | Singapore

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Brookfield | Perth

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KWM | Perth

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Westpac | Melbourne

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Telstra Icon | Sydney

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Westpac | Sydney

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Suncorp Concept | Sydney

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Curtin | Perth

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Telstra Discovery | Melbourne

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Bank of Melbourne | Melbourne

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Heinemann | Sydney

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Sephora | Sydney

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Tesla | Sydney

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Cochlear HQ | Sydney

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Social Science | UoN

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Sydney Presence | UoN

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Auchmuty Library | UoN

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Upgrade Program | UoS

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Student Admin Services | UoS

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Moore College | Sydney

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Rabobank | Sydney

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JWT | Sydney

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HBF HQ | Perth

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CapitaLand | Singapore

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Barrick Gold | Perth

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BHP Billiton | Melbourne

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Squire Sanders | Perth

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Qantas Lounge | Brisbane

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Di Bella | Perth

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Next Hotel | Brisbane

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Venn | Perth

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The Pier | Melbourne

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American Express | Singapore

The numbers tell
the story...

BILLIONS WORTH OF CONSTRUCTION

Evolution.
At work.

RE-DEFINED. RE-IMAGINED. RE-INVENTED.

Making space for others creates
a service-oriented mindset.

THE SELFLESS ART OF HOSPITALITY

Knowledge. No commodity is more
valued on campus.

A SPACE TO LEARN

It's theatre. It's discovery.
It's a gift.

WE LOVE OUR RETAIL THERAPY

Who is Geyer?

100+ TALENTED PEOPLE. PLUS ONE.

To create with curiosity
intelligence & spirit

IMPROVE THE HUMAN EXPERIENCE

Generations of
design

CELEBRATE OUR PAST AND EMBRACE THE FUTURE

5 studios across
Asia Pacific

ONE VISION

The one thing
that can't be designed...

TRUST.

Awards remind us
others are watching

WE'LL SHOW THEM OFF. WE'RE ONLY HUMAN

Love what you do.

GROW WITH US v>

Your future
is in your hands

USE THEM

Get a head start
in the industry

LEARN ON INTERNATIONAL PROJECTS

Suncorp wanted to re-shape the retail experience around the customer with a focus on a ‘needs led’ rather than a  ‘product led’ environment. The Sydney Paramatta Store breaks down the parameters of traditional banking and creates a place where customers feel welcome and unintimidated about their financial needs.

Awards

Sydney Design Awards: Gold Interior Design Retail


NOT JUST ANOTHER BANK
  • Robyn Lindsey
  • Timothy Giles
  • Mark Talbot
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Embracing customer interests


Embracing customer interests transforms the in store conversation, from an ‘us and them’ approach to a more collaborative and empowering experience, supporting both the staff and customers in achieving their financial goals.

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New working philosophy


The Suncorp store introduces a new working philosophy; with staff no longer bound by desks and tellers. This is a place that embraces untethered conversations, flexible environments and integrates Suncorp’s variety of brands. With retail foundations at its core, the environment provides a canvas to present different program of events plus activities relating to local and changing customer needs.

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Highly collaborative design process


The creative process challenged both traditional and current design decisions, in a highly collaborative and transparent process utilising evidence rather than trend-based design decisions.  The outcome delivers a truly relevant and future-proofed retail banking environment, that has delivered success for customers, staff and the client.  

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Increasing dwell time


Defying the ‘faster, leaner’ model many financial services address, the approach with Suncorp was to increase dwell time - not reduce it. Interactive displays, recharging stations, refreshments, breakout spaces and entertainment areas support an experience beyond banking and deliver an immersive experience for the customer.

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Proactively rethinking retail


The  Suncorp team embraced an agile work-process and broad group of consultants (internal and external) from day one, to address a holistic approach. This enabled operational, security, business and spatial challenges plus new thinking to be resolved within a compact time frame.  

The store is a sign of how financial services are proactively rethinking their retail outlets, as customers embrace mobile and digital banking for simple transactional banking.